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Let’s solve what’s holding your E-Commerce Business Back

Through a combination of strategy and implementation, we help you grow your e-commerce business.

A website built to tell your brand story & sell

Turn first-time buyers into lifelong customers

Ongoing strategy so you don’t have to figure it out alone

Generate more revenue from the traffic you already have

Let’s solve what’s holding your E-Commerce business back

Through a seamless fusion of strategy and implementation, we make futures tangible, change possible, and visions happen.

A Shopify store built to sell, not just exist.

Shopify Theme Design & Development

More revenue from the traffic you already have

Conversion Rate Optimisation

Turn one-time buyers into lifelong customers

Email Marketing & Automation

Ongoing strategy so you don’t have to figure it out alone

E-Commerce Strategy & Growth

WORK

We’re a small team that makes an outsized impact on our clients’ business.

Billy Aloha

Shopify

Salty Melon Prints

Email Marketing

JASOOK Swim

Shopify

The Dalia Clinic

Shopify

Barre Definition

Shopify Solutions

Luv Lou

Shopify Solutions

Billy Aloha

Shopify

Salty Melon Prints

Email Marketing

JASOOK Swim

Shopify

The Dalia Clinic

Shopify

Barre Definition

Shopify Solutions

Luv Lou

Shopify Solutions

View our work

Let’s solve what’s holding your E-Commerce business back

Through a seamless fusion of strategy and implementation, we make futures tangible, change possible, and visions happen.

Shopify Theme

designed to sell, not just exist.

Shopify Theme

designed to sell, not just exist

Shopify Theme

designed to sell, not just exist.

Results

By starting with a clear understanding of your business, we lay the groundwork for long-term growth.

148% increase in Klaviyo Attributed Revenue

automated Flows Strategy + 1:1 Coaching

Over three months, we partnered with Sun Rituals to pinpoint gaps in their customer journey and optimise their Klaviyo flows. Alongside rolling out the automated flow strategy, we delivered hands-on coaching and training – providing their team with the skills to manage and refine their email marketing for long-term success.

23% increase in returning-customer rate

Klaviyo Management + ecommerce strategy

Skin Collective was solely focused on new customer acquisition, with no post-purchase follow-up. We mapped the purchase lifecycle, introduced personalised post-purchase and win-back flows, and integrated a simple loyalty program. Over the following 12 months, their returning-customer rate rose by 23%

Email‑driven revenue grew by over 239%

Campaign strategy + Automated Flows

How we did it? We began by creating strategic monthly Email Marketing Calendars tied to product launches, promotions, and stock levels, then relaunched the core automated flows to engage customers when it mattered. Next, we rolled out dynamic segmentation – using customer online behaviour, purchase history, and engagement. As a result, email-driven revenue climbed 239% in six months.

12x ROI on Email in Year One

Klaviyo automated flows

When Ciao Ciao Vacation launched, they were relying entirely on paid social ads and had no email nurture in place. Without a plan, new subscribers had little to no brand engagement after signing up. We mapped the full customer journey and strategised key flows that would drive the greatest return. This provided consistent engagement, reduced abandoned carts, and increased repeat orders. The result? In just one year, those emails returned 12× the initial setup investment and became a core revenue source.

E-Commerce Strategy

"We have doubled our e-comm monthly revenue in the last year with the guidance of the team at Hello Different.

As a business owner, they have given me the invaluable knowledge of strategically managing online sales with holistic approach. I cannot thank them enough & look forward to where we will be again in another 12-months time!"

Sara
Skin Collective

Email Marketing Flows

"They really took the message & essence of my brand, & created some beautiful flows that will really speak to my audience.

Excellent communication & so helpful with plenty of tips & suggestions along the way.

It was a pleasure working with them"

Sarha
Salty Melon Prints

Ready to make the first move?

We are happy to answer your questions & see how we can help you with your business!

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Does Hello Different work with small & medium sized e-commerce businesses?

Hello Different was established with a mission to empower small to medium-sized e-commerce businesses, unlocking their full online potential through dedicated ecommerce website design & development and digital strategies. Our focus on these businesses is at the heart of our mission, recognizing the significant value we bring to this dynamic sector.

What is an ecommerce agency?

An ecommerce agency is a specialised firm that provides services to help businesses establish and grow their online presence. These agencies offer a range of solutions including website development, digital marketing, SEO, and other services tailored to optimise online sales and customer engagement. Their expertise lies in leveraging digital channels to drive traffic, increase conversions, and maximize revenue for ecommerce businesses.

What is e-commerce website design service?

E-commerce website design service involves creating and optimising online websites for businesses to sell products or services. It includes designing user-friendly interfaces, incorporating secure payment gateways, and ensuring seamless navigation. The goal is to enhance the overall shopping experience, drive sales, and establish a visually appealing and functional online presence for the business.

What services do you provide?

We provide a comprehensive range of services to meet your business needs:

Ecommerce Web Design and Development: We craft visually appealing and user-friendly online stores tailored to your brand.
‍
Ecommerce SEO: We optimise your online presence to enhance search engine visibility and drive targeted traffic to your e-commerce website.
‍
Email Marketing: We Implement strategic email marketing campaigns to engage your audience, foster customer relationships, and drive sales.
‍
Digital Solutions: Our digital strategies and solutions, elevate your online business, ensuring a holistic and effective approach to digital success

Is Shopify good for E-Commerce web development?

Yes, Shopify is widely recognised as a robust and user-friendly platform for web design & development, especially for e-commerce. It offers a range of features, customisable templates, and a secure infrastructure, making it an excellent choice for businesses looking to establish or enhance their online presence. The platform is known for its scalability, ease of use, and extensive app ecosystem, making it suitable for various sizes and types of businesses.

How can ecommerce SEO benefit my online store?

Ecommerce SEO significantly benefits your online store by enhancing visibility in search results, attracting targeted traffic, and improving rankings on search engines. This strategic optimization not only increases credibility but also ensures a cost-effective and adaptable approach to market changes, driving sustained success for your ecommerce business.

256% Increase in Klaviyo Revenue

Campaign Strategy + Automated Flows Set Up

In just under 3 months, email marketing transformed from an under utilised channel to a powerhouse for the brand. By implementing a strategic Email Marketing Calendar and setting up automated flows, we've helped the account grow steadily, with emails now driving key results.

Crafting digital experiences through Creative Strategy & Data-Driven approaches to accelerate the Growth of your Business.

Let’s solve what’s holding your E-Commerce Business Back

A website built to tell your brand story & sell

E-Commerce website Design

Turn first-time buyers into lifelong customers

Email Marketing & Automation

Ongoing strategy so you don’t have to figure it out alone

E-Commerce Strategy & Growth

Generate more revenue from the traffic you already have

Conversion Rate Optimisation

Let’s solve what’s holding your E-Commerce business back

A Shopify store built to sell, not just exist.

Shopify Theme Design & Development

More revenue from the traffic you already have

Conversion Rate Optimisation

Turn one-time buyers into lifelong customers

Email Marketing & Automation

Ongoing strategy so you don’t have to figure it out alone

E-Commerce Strategy & Growth

WORK

Let’s solve what’s holding your E-Commerce business back

Shopify Theme

designed to sell, not just exist.

Shopify Theme

designed to sell, not just exist

Shopify Theme

designed to sell, not just exist.

Results

148% increase in Klaviyo Attributed Revenue

automated Flows Strategy + 1:1 Coaching

23% increase in returning-customer rate

Klaviyo Management + ecommerce strategy

Email‑driven revenue grew by over 239%

Campaign strategy + Automated Flows

12x ROI on Email in Year One

Klaviyo automated flows

Ready to make the first move?

Thank you

Have a question?

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256% Increase in Klaviyo Revenue

Campaign Strategy + Automated Flows Set Up